Privacy Policy.

Introduction

WH Football Agency respects the privacy of players, parents, legal guardians, website visitors and other individuals who interact with us.

This Privacy Policy explains what personal information we may collect through this website, how and why we use that information, when it may be shared, how long it may be retained and the rights available to individuals under applicable privacy and data protection laws.

This Policy applies to the website located at whfootballagency.com and to personal information submitted through the website.

Who We Are

WH Football Agency provides professional football representation, career planning and related player support services.

For purposes of applicable privacy and data protection law, WH Football Agency may act as the controller of personal information collected directly through this website.

Information We Collect

The information we collect depends on how you interact with the website.

Information you provide directly

When submitting an enquiry through the website, we may collect information including:

• Full name
• Email address
• Telephone number
• Whether you are a player, parent, legal guardian or another party
• Player age
• Playing position
• Current club or academy
• Country
• Type of enquiry
• Information included in the message you submit

Newsletter information

When you subscribe to our newsletter, we collect the email address you provide and the date and time of the subscription.

Technical information

Our website and service providers may automatically process certain technical information when you use the website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from technical information
• Referral source
• Date and time of visits
• Website interaction and performance information

How We Use Information

We may use personal information for purposes including:

• Reviewing and responding to enquiries
• Assessing whether an enquiry may be relevant to WH Football Agency's services
• Communicating with players, parents, guardians or other individuals
• Arranging initial conversations or meetings where appropriate
• Managing newsletter subscriptions
• Sending requested or relevant agency communications
• Operating, maintaining and securing the website
• Measuring website usage and improving user experience
• Detecting fraud, abuse, automated submissions or security incidents
• Complying with legal or regulatory obligations

Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we may rely on one or more of the following bases depending on the circumstances:

• Your consent, where you have provided it
• Taking steps at your request before potentially entering into an agreement
• Performance of an agreement where one exists
• Our legitimate interests in operating the agency, communicating with interested individuals, protecting the website and improving our services
• Compliance with legal obligations

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable law.

Contact and Representation Enquiries

Information submitted through our contact form is used primarily to review and respond to your enquiry.

Form submissions are transmitted through our website infrastructure and email systems. WH Football Agency may retain the enquiry and related correspondence where reasonably necessary to evaluate the request, maintain communication, protect legitimate business interests or comply with applicable legal requirements.

Submission of an enquiry does not create a representation agreement, agency relationship or obligation for WH Football Agency to accept or represent a player.

Newsletter

If you subscribe to the WH Football Agency newsletter, we use your email address to send selected agency updates, football insights, player development content and related communications.

Subscription information is stored separately from the public website files and is not intentionally made publicly accessible.

You may request removal from the newsletter at any time by contacting:

Cookies and Analytics

The website may use cookies and similar technologies to support functionality, remember preferences, understand website usage and improve performance.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may process information such as pages viewed, device information, approximate location, referral information and website interactions.

Where required by applicable law, analytics technologies should operate in accordance with the consent choices available through our cookie preference controls.

You can review or change available cookie preferences using the Cookie Preferences control provided on the website.

Third Party Services

We may use external providers to operate parts of the website and its supporting infrastructure.

These may include:

• Website hosting and email infrastructure
• Google Analytics and related Google services
• Google Maps embedded on the website
• Technical security and infrastructure providers

Embedded services such as Google Maps may independently process technical information in accordance with their own privacy policies.

External football news

Our Blog & News area may display headlines, descriptions and links sourced from third party football publishers through RSS or similar feeds.

When you follow a link to an external publisher, you leave our website and the privacy practices of that publisher apply.

International Data Transfers

Some service providers used by WH Football Agency may process or store information in countries other than the country in which you are located.

Where applicable law requires safeguards for international transfers of personal information, we seek to rely on appropriate legal mechanisms and safeguards provided by applicable law or by the relevant service provider.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including communication, business, administrative, security and legal purposes.

The appropriate retention period depends on factors including the type of information, the nature of the relationship, whether an enquiry develops into a professional relationship, applicable limitation periods and legal or regulatory obligations.

Newsletter subscription information may generally be retained until you unsubscribe or request deletion, subject to information that may need to be retained to record or respect that request.

Children and Young Players

WH Football Agency works in an industry that includes young football players, including players under the age of 18.

Where information relating to a minor is submitted, parents or legal guardians are encouraged to participate in communications and decisions concerning the player.

Where consent from a parent or holder of parental responsibility is legally required for the processing of a minor's information, WH Football Agency may request such consent or other appropriate confirmation before proceeding.

We ask users not to submit unnecessary highly sensitive personal information concerning a minor through the general website enquiry form.

A parent or legal guardian who believes that information concerning a minor has been provided improperly may contact us to request review or deletion.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include rights to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion of information in appropriate circumstances
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used
• Request data portability where applicable
• Lodge a complaint with an applicable data protection authority

These rights are subject to applicable legal conditions, limitations and exceptions.

To exercise a privacy right, contact:

Data Security

We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, alteration, disclosure, loss or misuse.

These measures may include access controls, authenticated email infrastructure, restricted server side configuration, anti spam mechanisms and separation of certain stored information from publicly accessible website files.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements or privacy practices.

When the Policy is updated, the Last Updated date shown on this page will be revised.

Material changes may be communicated through the website or by other appropriate means where required.